Shipping Information
Shipping & Delivery
Fast, reliable, and insured delivery across the UAE and GCC
Fast UAE Delivery
Orders delivered within 3–5 business days across all Emirates.
Free Shipping
Enjoy free shipping on all orders over AED 100.
GCC Coverage
Express courier options available across Saudi Arabia, Oman, Kuwait, Qatar, and Bahrain.
1. Order Processing Time
All orders are verified, packaged, and dispatched from our facilities within 24 to 48 hours (excluding public holidays and weekends). Once your order is processed, you will receive a tracking link via email and SMS/WhatsApp.
2. Delivery Estimates & Rates
| Destination | Estimated Time | Shipping Cost |
|---|---|---|
| United Arab Emirates (Standard) | 3–5 Business Days | Free over AED 100 (AED 15 for orders below AED 100) |
| GCC Countries (Express) | 4–7 Business Days | Calculated at checkout |
3. Order Tracking
As soon as your package leaves our fulfillment center, you will receive a shipping confirmation containing your tracking number. You can monitor your shipment's journey in real time via our Track Order page.
4. Cash on Delivery (COD)
Cash on Delivery is available for customers residing in the UAE. Please ensure you have the exact amount ready upon delivery to avoid delays.
5. Address Corrections & Delivery Issues
Please double-check your shipping details and active phone number at checkout. If you need to modify your delivery address, contact us immediately within 2 hours of placing the order.
Need Shipping Assistance?
If you have any questions regarding your package, reach out to our team:
LIVTIL Customer Support
📍 Banyisa Tower, Deira, Dubai, UAE
📞 WhatsApp Support: +971558201550
✉️ Email: contactus@livtil.com